July 2015
Hiring Roxanne was the best decision we could have made when
searching for a new puppy.
Our family lost a long-time friend and companion in February
2015. His name was Breck and he was a wonderful yellow Lab who helped us
raise our 3 boys. During the last year of Breck’s life our boys became
very interested in getting a new puppy, however with Breck aging rapidly, we
thought it would be best to wait. After Breck passed away, I tried to
begin some research on local breeders for a puppy, which we planned to get in
the fall of 2015. We knew we wanted a Lab, and we knew the “look” in a Lab
that we wanted, but that was the limit of our expertise.
Through a mutual friend we met Roxanne, and so we reached out to
her for help in finding the right dog for our family. Immediately
Roxanne began asking us questions both through the new puppy questionnaire and
through conversations. What has our experience been with previous
pets? What do we plan to do with a new dog? Do we plan to train the
dog for obedience or field work? What is our life style like with our
family? What do we want out of a new dog? The questions she asked
showed her desire to fit us with the right dog.
Roxanne found a local breeder that had exactly the type of dog
we were looking for. Once she found that puppies were available from this
breeder, she asked us to read about them and make sure that we were
comfortable with them. After our review we agreed this seemed to be the
right fit. Roxanne quickly scheduled a visit to this breeder’s facility
and performed the Volhard Temperament Testing on all the puppies. This
testing was great because it gave us all the traits that we could expect from
the dog. Roxanne completed the testing and decisively recommended a
particular puppy to us. We scheduled our appointment to meet the
recommended puppy with our whole family. We were extraordinarily happy
with the breeder and the puppy Roxanne recommended.
Prior to bringing the puppy home we had many conversations with
Roxanne about how to prepare. She provided us lists of things to get
(leashes, collars, toys, crates, etc.) but also told us about the specific
stuff to get and why, such as buckle collars and not quick snap collars.
The day we met and picked up our puppy Roxanne was in touch with
us the whole time. She never let an email or text go by without an
immediate response. We felt we were in good hands throughout this entire
process.
“Summer” is a beautiful, sweet, and confident black Lab.
Since we brought her home she has molded with our family seamlessly. It
almost feels strange how normal and comfortable we feel with this new puppy,
and we truly believe that is a result of the service that Roxanne provided us
in helping us find “the right puppy for our family.”
We look forward to working with Roxanne in training Summer to be
an obedient and hard working girl.
Thank you Roxanne!”
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